Customer Feedback

About N20 Nail Spa by customers

N20 Nail Spa receives customers’ feedback regularly. We are not just a nail salon that strives to provide great manicure and pedicure service, but we also desire to exceed customers’ expectations about their experience in our salons. In the end, every time our customers return to our salons, they would feel being pampered again.

N20 Nail Spa is here to make a difference. We are grateful for all the feedback given by customers. We are glad that so many customers have enjoyed their services in our nail salons as much as we have in serving them.

Hence, we owe it to our customers that N20 Nail Spa has been voted the Best Spa Manicure.

Had Jun service me. Excellent service and very good massage. Also had a facial and hair wash. Very relax and comfortable throughout the whole time.

Ryan Choy

Sep 2021, WG, ★★★★★

I got a manicure and pedicure with Lynn and Jessy. Both were so friendly and chatty and made the entire experience feel like we were among friends. I bought the $18 package and ended up paying $37 extra for a gel pedicure. While I could have gotten gel nails for cheaper elsewhere, i really appreciated their great customer service and they both did my nails very nicely!

Chen Jing

Aug 2021, PS, ★★★★★

N20 has been my go-to manicure and pedicure salon for the last couple of years. I always request for Chloe as she does such a great job each time. Very professional and great ambience!

Riya Rajagopal

Aug 2021, VC, ★★★★★

I love Miss Ivy services and attitudes. No hard sell to me and even after signed package the services still remain the same as first time. Excellent service and patience to do the nails for me, also helps me to choose colour. Love her professional services.

Mimi Lee

Jun 2021, WG, ★★★★★

Love the service, staff all super good skills, thanks Helen for your service.

Abbey Duong

Jan 2021, VC, ★★★★★

Friendly manicurist and pedicurist. Will be back again. Jsut signed up another package. Friendly staff to make your day.

Xiuhui Xu

Nov 2020, PS, ★★★★★

Good service and friendly staff.


May 2019, ★★★★★

Good job by Ying. Will come back to sign package once my return from India trip after my hubby job assignment.


April 2019, ★★★★★

No hardselling, nice location (Vivo City) and nice massage during classic mani-pedi.


February 2019, ★★★★★

Cloyee was great! Nails are very nicely done. Won’t say the same for my toe nails. Was intro their membership, great to sign up but wasn’t the right moment for me had to give it a miss. All in all, will return again.

Sheryl Yeo

December 2018, ★★★★★

No selling at all despite the previous reviews. Quick and fuss-free.

Jessica Gambino

October 2018, ★★★★★

All equipment used are cleaned and sterilized. Very hygienic. No pushy sales talk. Very relaxing massage chair. I was advised to do a feet treatment, tried and saw instant results! Great experience! :):)

Chithrra Yogarajah

September 2018, ★★★★★

Nancy did a really good job. Though they did try to get you to add things during the service… They did not really push it. Will be back for more 🙂

Tan Elin

August 2018, ★★★★★

Overall good service.

Cybelle Jacinto

December 2017, ★★★★★

Very good manicure done by Kelly and pedicure by Evone.


November 2017, ★★★★★

Thank you Helen!! Neat work. Very polite.

Vin Gill

October 2017, ★★★★★

Did a gelish manicure at N20 VivoCity salon. The staff named Evone is very nice and friendly. Love the service and will come back!

Felicia Clarissa

September 2017, ★★★★★

Excellent service from Jess, no different treatment even using fave voucher. Really professional, will definitely go back. Store is crowded with customers but the service staff still made you feel welcome.


July 2017, ★★★★★

Very good experience and professional! Had great shoulder massage as well. Highly recommended!


July 2017, ★★★★★

I been to the N20 Nail Spa salon at Westgate. Their service excellent! Especially thanks to my pedicurist Ms. Wendy and manicurist Ms. Anna!

Gucci Luv

July 2017, ★★★★★

New (high-tech) and very cozy nail spa. Staffs are friendly and well-skilled manicurists. Highly recommended!

Maria Donna Inguillo Salangsang

June 2017, ★★★★★

The staff was friendly and patient! Great service and skills, very warm and hospitable. As for colour range, they have a variety and spoilt for choice! Will definitely come again 🙂


June 2017, ★★★★★

It was such a great session! Totally Worth it – Chloe was fantastic!

KAIXIAL Rivichanclran

June 2017, ★★★★★

Best pedicure I’ve ever had. These ladies take nail care to an art form. Anna is particularly amazing.


June 2017, ★★★★★

Staff very friendly and also a lot of colours to choose.

Tay Peck Chyi

June 2017, ★★★★★

Great service & friendly staff. Although I bought it at a discount , the staff still did my nails very nicely. Love it! However, there is hard selling by the counter staff.


June 2017, ★★★★★

Did at VivoCity salon. Polite but pushy for their package.

Jiu lie

June 2017, ★★★★☆

No hard sell (hopefully stay the same when I go for the 2nd session), in and out of the nail parlour for classic mani & pedi within 1.5hr time. Pretty good job, except they forgotten to book me for my appointment. Luckily I called to check and had to reschedule it. Note: they don’t send appointment reminder SMS

Suncupid Ng

April 2019, ★★★★☆

Nails were really well done, with massage, hot towels and good service. Some hard selling here and there (add ons, quick dry and eventually the package), but the staff were really nice and polite even if you declined them.


March 2019, ★★★★★

The service was really very good. One of the best services I have received so far. But as usual there is an after sales conversation about taking a package. But they were not too persistent. So overall was a good experience.


January 2019, ★★★★★

Two girls who served me were quite friendly and chatty but asked me to take on additional services. In the end, got to top up $26. A bit hardsell but not the hardest.

Jaslin C

November 2018, ★★★★☆

Great experience. Staff are nice and no hard selling.

Ng Pei Jing

October 2018, ★★★★★

The staffs there were very welcoming, efficient and just minor hardsell as it is their duties. They do not rush even though there was a crowd, even on weekdays. They also don’t judge like other nail salon companies, when people uses vouchers. They made my mum and I feel so good about the experience. Awesome I would say. Thanks.

Eda Chee

July 2018, ★★★★★

Many thanks to Jenny for the great service and awesome hospitality! Love it!

Fang Fang

December 2017, ★★★★★

Awesome service by Eva and Iyuli 🙂


November 2017, ★★★★★

Will definitely go back again 🙂


October 2017, ★★★★★

Service was excellent. Had hot tea, shoulder and arm massage. My nails are perfectly done. No hard selling at the end. Thumb’s up.


September 2017, ★★★★★

Would come back again!


July 2017, ★★★★★

Service good. Quite a bit of hard sell.

Yanui Lee

July 2017, ★★★★★

Good manicure but started 45 minutes late.


July 2017, ★★★★☆

Have the session at N20 Vivo salon. Staff are friendly and diligent. Service hour till 10pm would have been better and more relax for me.


July 2017, ★★★★☆

Friendly and very good service. Highly recommended.

Tng Karen

June 2017, ★★★★★

Went for my appointment at Westgate. Staff, Moon, is friendly, However, I have to wait fro half an hour even though I made an appointment a week before. They do not have my choice of colour in mind, eventually have to select other option.

Hazel H

June 2017, ★★★★☆

Service was amazing, two staff attended to me including the manager, Anna. Loved how meticulous they were and I had gelish for both manicure and pedicure.


June 2017, ★★★★★

The manicurist is extremely fast & good! I am very impressed. If I remember correctly, her name is claylee. Ask tor her, she is good!!

Bell Bell Chris

June 2017, ★★★★★

It was good experience.


June 2017, ★★★★★

Excellence service. They were short staffed therefore had to wait for quite sometime. Aside to that, I feel pampered and taken care off with the classic mani pedi (manicure pedicure). Will definitely go back again.

Nurul Yusshaika

June 2017, ★★★★★

Very professionally done.

Cherly Lee

June 2017, ★★★★☆