Customer Feedback
About N20 Nail Spa by customers
N20 Nail Spa receives customers’ feedback regularly. We are not just a nail salon that strives to provide great manicure and pedicure service, but we also desire to exceed customers’ expectations about their experience in our salons. In the end, every time our customers return to our salons, they would feel being pampered again.
N20 Nail Spa is here to make a difference. We are grateful for all the feedback given by customers. We are glad that so many customers have enjoyed their services in our nail salons as much as we have in serving them.
Hence, we owe it to our customers that N20 Nail Spa has been voted the Best Spa Manicure.
Had Jun service me. Excellent service and very good massage. Also had a facial and hair wash. Very relax and comfortable throughout the whole time.
Ryan ChoyI got a manicure and pedicure with Lynn and Jessy. Both were so friendly and chatty and made the entire experience feel like we were among friends. I bought the $18 package and ended up paying $37 extra for a gel pedicure. While I could have gotten gel nails for cheaper elsewhere, i really appreciated their great customer service and they both did my nails very nicely!
Chen JingN20 has been my go-to manicure and pedicure salon for the last couple of years. I always request for Chloe as she does such a great job each time. Very professional and great ambience!
Riya RajagopalI love Miss Ivy services and attitudes. No hard sell to me and even after signed package the services still remain the same as first time. Excellent service and patience to do the nails for me, also helps me to choose colour. Love her professional services.
Mimi LeeLove the service, staff all super good skills, thanks Helen for your service.
Abbey DuongFriendly manicurist and pedicurist. Will be back again. Jsut signed up another package. Friendly staff to make your day.
Xiuhui XuGood service and friendly staff.
ElinaGood job by Ying. Will come back to sign package once my return from India trip after my hubby job assignment.
FelynNo hardselling, nice location (Vivo City) and nice massage during classic mani-pedi.
JennyCloyee was great! Nails are very nicely done. Won’t say the same for my toe nails. Was intro their membership, great to sign up but wasn’t the right moment for me had to give it a miss. All in all, will return again.
Sheryl YeoNo selling at all despite the previous reviews. Quick and fuss-free.
Jessica GambinoAll equipment used are cleaned and sterilized. Very hygienic. No pushy sales talk. Very relaxing massage chair. I was advised to do a feet treatment, tried and saw instant results! Great experience! :):)
Chithrra YogarajahNancy did a really good job. Though they did try to get you to add things during the service… They did not really push it. Will be back for more 🙂
Tan ElinOverall good service.
Cybelle JacintoVery good manicure done by Kelly and pedicure by Evone.
RomaThank you Helen!! Neat work. Very polite.
Vin GillDid a gelish manicure at N20 VivoCity salon. The staff named Evone is very nice and friendly. Love the service and will come back!
Felicia ClarissaExcellent service from Jess, no different treatment even using fave voucher. Really professional, will definitely go back. Store is crowded with customers but the service staff still made you feel welcome.
YvonneVery good experience and professional! Had great shoulder massage as well. Highly recommended!
QueenieI been to the N20 Nail Spa salon at Westgate. Their service excellent! Especially thanks to my pedicurist Ms. Wendy and manicurist Ms. Anna!
Gucci LuvNew (high-tech) and very cozy nail spa. Staffs are friendly and well-skilled manicurists. Highly recommended!
Maria Donna Inguillo SalangsangThe staff was friendly and patient! Great service and skills, very warm and hospitable. As for colour range, they have a variety and spoilt for choice! Will definitely come again 🙂
ArtliniIt was such a great session! Totally Worth it – Chloe was fantastic!
KAIXIAL RivichanclranBest pedicure I’ve ever had. These ladies take nail care to an art form. Anna is particularly amazing.
SueStaff very friendly and also a lot of colours to choose.
Tay Peck ChyiGreat service & friendly staff. Although I bought it at a discount , the staff still did my nails very nicely. Love it! However, there is hard selling by the counter staff.
FeliciaDid at VivoCity salon. Polite but pushy for their package.
Jiu lieNo hard sell (hopefully stay the same when I go for the 2nd session), in and out of the nail parlour for classic mani & pedi within 1.5hr time. Pretty good job, except they forgotten to book me for my appointment. Luckily I called to check and had to reschedule it. Note: they don’t send appointment reminder SMS
Suncupid NgNails were really well done, with massage, hot towels and good service. Some hard selling here and there (add ons, quick dry and eventually the package), but the staff were really nice and polite even if you declined them.
BLThe service was really very good. One of the best services I have received so far. But as usual there is an after sales conversation about taking a package. But they were not too persistent. So overall was a good experience.
RekhaTwo girls who served me were quite friendly and chatty but asked me to take on additional services. In the end, got to top up $26. A bit hardsell but not the hardest.
Jaslin CGreat experience. Staff are nice and no hard selling.
Ng Pei JingThe staffs there were very welcoming, efficient and just minor hardsell as it is their duties. They do not rush even though there was a crowd, even on weekdays. They also don’t judge like other nail salon companies, when people uses vouchers. They made my mum and I feel so good about the experience. Awesome I would say. Thanks.
Eda CheeMany thanks to Jenny for the great service and awesome hospitality! Love it!
Fang FangAwesome service by Eva and Iyuli 🙂
JessicaWill definitely go back again 🙂
JoanService was excellent. Had hot tea, shoulder and arm massage. My nails are perfectly done. No hard selling at the end. Thumb’s up.
SunnyWould come back again!
JeslynnService good. Quite a bit of hard sell.
Yanui LeeGood manicure but started 45 minutes late.
NicoleHave the session at N20 Vivo salon. Staff are friendly and diligent. Service hour till 10pm would have been better and more relax for me.
ShelenFriendly and very good service. Highly recommended.
Tng KarenWent for my appointment at Westgate. Staff, Moon, is friendly, However, I have to wait fro half an hour even though I made an appointment a week before. They do not have my choice of colour in mind, eventually have to select other option.
Hazel HService was amazing, two staff attended to me including the manager, Anna. Loved how meticulous they were and I had gelish for both manicure and pedicure.
FanahThe manicurist is extremely fast & good! I am very impressed. If I remember correctly, her name is claylee. Ask tor her, she is good!!
Bell Bell ChrisIt was good experience.
ArchanaExcellence service. They were short staffed therefore had to wait for quite sometime. Aside to that, I feel pampered and taken care off with the classic mani pedi (manicure pedicure). Will definitely go back again.
Nurul YusshaikaVery professionally done.
Cherly Lee
